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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear BrianS, I tried to contact the casino repeatedly but without success. I’... hace 2 años
Dear Simona,I apologize, but since we haven’t received any response from the ... hace 2 años
I am glad to hear, you received everything sneja_hs. As I mentioned above, th... hace 2 años
Dear ritanna,I am very sorry I couldn't help more, but at least closing this ... hace 2 años
Dear Miroslav,Unfortunately, it seems that the casino stopped responding to o... hace 2 años
Dear bigbig60, Thank you for using the Casino Guru complaint resolution cente... hace 2 años
Since we haven’t received any response from the casino regarding the issue, w... hace 2 años
Awesome news, Miroslav! As the complaint has been successfully resolved, we w... hace 2 años
Dear shine0909, I tried to contact the casino repeatedly but without success.... hace 2 años
I am glad to hear you received your winnings, Christoph! Thank you for lettin... hace 2 años
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