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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear Charlotte,I apologize, but since we haven’t received any response from t... hace 2 años
Hello all,Thanks for the reply to Wild Pharao casino,Have you provided the pr... hace 2 años
Hello jftheldorado,since the main issue was the verification of your account,... hace 2 años
Hello Cornelia,I apologize, but since we haven’t received any response from t... hace 2 años
Awesome news, brunoob! As the complaint has been successfully resolved, we wi... hace 2 años
Awesome news, Tolga! As the complaint has been successfully resolved, we will... hace 2 años
Moritz,I am afraid the casino won't change their mind and thus we will close ... hace 2 años
Hello all,After internal discussion, we believe the evidence the casino provi... hace 2 años
Dear Lindsey, I apologize, but since we haven’t received any response from th... hace 2 años
Dear BeatrixSz81,I apologize, but since we haven’t received any response from... hace 2 años
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