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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Unfortunately, the player has not responded to our messages and questions. Co... hace 11 meses
Dear raulbackes5,I'm glad to hear that your issue has been resolved successfu... hace 11 meses
I apologize, kabcd42, but we regret to inform you that we cannot assist you w... hace 11 meses
Thank you very much, casinoswe, for providing all the necessary information. ... hace 11 meses
Thank you very much, Maruschka, for providing all the necessary information. ... hace 11 meses
Thank you very much, Basquo, for providing all the necessary information. I w... hace 11 meses
Dear Dimizafei1,I'm glad to hear that your issue has been resolved successful... hace 11 meses
Dear luxor83,Thank you for your messages. We regret to inform you that we can... hace 11 meses
Thank you very much, shnyniflake, for providing all the necessary information... hace 11 meses
Dear Chaser361,Unfortunately, we have come to a point where we are not able t... hace 11 meses
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