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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

Español
Thank you very much, lachlankemp92, for providing all the necessary informati... hace 11 meses
I understand that you are feeling frustrated. However, as I mentioned in my p... hace 11 meses
I have thoroughly reviewed your case and watched several videos from the stre... hace 11 meses
Thank you very much, davex3, for providing all the necessary information. I w... hace 11 meses
Thank you for your emails. Unfortunately, from the screenshots you sent me, t... hace 11 meses
If you breached the maximum bet just once by mistake, there would be a higher... hace 11 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 11 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 11 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 11 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 11 meses
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