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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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I'm sorry but since there was no balance in your account, there is nothing we... hace 1 año
Dear fparedesm,Thank you for the information. Unfortunately, we have come to ... hace 1 año
Dear IceCasino representative,Thank you very much for providing us with the r... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Dear jjgobro,I am sorry for the confusion. My first response was posted autom... hace 1 año
Thank you very much, jabatehayouba29, for providing all the necessary informa... hace 1 año
Dear sai1331,I'm glad to hear that your issue has been resolved successfully.... hace 1 año
I'm sorry but we are unable to help you in this case. It's impossible to prov... hace 1 año
Thank you very much, johnkourd94, for providing all the necessary information... hace 1 año
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