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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Unfortunately, the player has not responded to our messages and questions. Co... hace 5 días
Unfortunately, the player has not responded to our messages and questions. Co... hace 5 días
Dear 9vftkzjn9c,We are extending the timer by 7 days. Please, be aware that i... hace 5 días
Unfortunately, the player has not responded to our messages and questions. Co... hace 5 días
Unfortunately, the player has not responded to our messages and questions. Co... hace 5 días
Dear alinarista84,We're glad to hear that your issue has been resolved. We'll... hace 5 días
Dear kristinadocenko698,We're glad to hear that your issue has been resolved.... hace 5 días
Thank you for providing additional information. However, based on these scree... hace 5 días
I apologize, ivanvidalx, but we regret to inform you that we cannot assist yo... hace 5 días
Thank you for your responses. Based on our records, this casino is owned by L... hace 5 días
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