At LionSpin online casino, I have found that if I win a lot, they screen me. They ask for personal documents, they even asked me for an introduction video, in which I present my passport, with particular attention to its holographic elements. At this point I became really worried and scared that something was going to be wrong. For example, they won't pay my winnings.
There was no need to worry, because the money was paid within 1 week.
One thing is worth paying attention to: Worried gamers like me, it doesn't matter who I talk to at customer support. Chatting is strictly NOT recommended. Instead, write a heart-wrenching letter to support@lionspin.com.
Customer support ladies are very different. There are really helpful ones who do something for our cause almost immediately, but there are those who shake us off with template text. I wouldn't mention names. I already know who you can count on. :)
Final thought: I don't know what would happen if you won billions that weren't a jackpot.
My story was an emotional rollercoaster that lasted for 1 week, but it ended positively.
There was no need to worry, because the money was paid within 1 week.
One thing is worth paying attention to: Worried gamers like me, it doesn't matter who I talk to at customer support. Chatting is strictly NOT recommended. Instead, write a heart-wrenching letter to support@lionspin.com.
Customer support ladies are very different. There are really helpful ones who do something for our cause almost immediately, but there are those who shake us off with template text. I wouldn't mention names. I already know who you can count on. :)
Final thought: I don't know what would happen if you won billions that weren't a jackpot.
My story was an emotional rollercoaster that lasted for 1 week, but it ended positively.
- Agatha is a helpful supporter
- Olivia is a helpful supporter
- Game palette is great. Contains the best slots and table games
- Anna is an impatient and and not so helpful. She is may be a robot
- There are some bugs in their website.
- Personal limits only can be accessible, when at least one limit was set by a supporter
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