Classy Slots Casino - El retiro del jugador se ha retrasado.

Good morning, tired of this casino, I will tell you. On Sunday the 6th I requested a withdrawal of 580e. On Sunday the 13th I received mail that is approved. On Monday the 14th another mail saying that they will put withdrawal on the first list to receive it soon. Monday, September 21 and I have not yet received my prize. In the chat they tell me to collect soon I have to keep my deposits active, so I enter more .... It is really embarrassing and a joke. I still do not charge. My user in said casino is coldplay2 help me to stop these types of fraudulent casinos.

Buenos dias cansado ya de este casino les cuento.el domingo dia 6 solicite retiro de 580e.el domingo 13 me llega correo k esta aprobado.el lunes 14 otro correo diciendo k pondran retiro en primera lista para recibirlo pronto.lunes 21 de septiembre y todavia no e cobrado mi premio.en el chat me dicen k para cobrar pronto tengo k mantener activos mis depositos osea que ingrese mas....es realmente vergonzoso y una tomadura de pelo.sigo sin cobrar.mi usuario en dicho casino es coldplay2 ayudenme a acabar con este tipo de casinos fraudulentos.

Dear Eduardo,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

If you don’t receive your winnings by then, we will intervene. Thank you for understanding.

Additionally, I would recommend you stop playing at this casino. This is your fourth complaint about the Classy Slots casino, and it has a very bad reputation (0/10 rating on our website). Please check out our list of recommended casinos, and maybe you will find something more suitable for your needs:

https://casino.guru/top-online-casinos#tab=RECOMMENDED

Best regards,

Kristína

Good morning 16 days have passed since I requested withdrawal ... of them 7 working according to them from 3 to 5 days you will collect your prize once approved

Buenos dias han pasado 16 dias desde k solicite retiro..de ellos 7 habiles segun ellos de 3 a 5 dias cobraras tu premio una vez aprobado

Thank you for your reply Eduardo. Would you be so kind and forward me any relevant communication between you and the casino? My email address is kristina.s@casino.guru.

Dear Eduardo,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information, or update the status of this complaint in the given time frame, we will reject it.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.