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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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Thank you very much, isikalujoshua01, for providing the necessary information... hace 10 meses
Dear poivon,I am sorry you were repeatedly misinformed about the result of yo... hace 10 meses
Thank you very much, suelisouza2018, for providing the necessary information.... hace 10 meses
Thank you very much, DiePartei, for providing the necessary information. I wi... hace 10 meses
I wish I could be of more help. Due to the aforementioned reasons, this compl... hace 10 meses
Dear Fdvascokrlh,I'm glad to hear that your issue has been resolved successfu... hace 10 meses
I wish I could be of more help.Please understand, that we can’t penalize the ... hace 10 meses
Thank you very much, Ricardito66, for providing the necessary information. I ... hace 10 meses
Dear Fotis_3333,I'm glad to hear that your issue has been resolved successful... hace 10 meses
Dear tanyarodie87,I'm glad to hear that your issue has been resolved successf... hace 10 meses
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