IceCasino - La cuenta del jugador fue bloqueada.

Hello,.

I get blocked on ice casino and i dont know why.

I didnt do multiple accounts, yesterday i made 900+

And today i lose a bit,.

And now u get back to phone to play slots, and it was saying my account was blocked,.

What could i do?

Best regards,.

Hello ReneG,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IceCasino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if the casino give you any explanation of the account closure? How much did you deposit in total into the casino? Was your account ever verified? What was your balance when your account got closed?

Looking forward to your answer.

Regards,

Nick

Hello,.

It's all good now,.

It was unblocked after few hours. But they said that it wasent blocked,. They answered me today, their support team,. And its all good now,. I withdraw the money now im waiting to get the money.

Im looking forward to play on icecasino👍

Best regards to ice casino.

And

Best regards to you👍

Hello, we'd like to confirm, that player's account was never blocked.

Also, the winning amount is already on player's bank account.

Kind regards

Hello,

Yes i can confirm its true all money come today on my card,.

But i was blocked thats why i open this thread cuz i didnt know what to do,.

But its all good now im looking forward to play on icecasino.

8/10

Best regards,.

Thank you ReneG for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick