LeoVegas Casino - El jugador se queja de que no ganó nada.

I have put Leovegasille feedback on their outings must not be even a fraction of deposits back as winnings. I play almost daily and often make many deposits in a row but their payout percentages are not true at all. And after a couple of complaints, the games don’t even promise anything. Really unfair casino!

Olen laittanut Leovegasille palautetta siitä että heidän peleistään ei saa edes murto-osaa talletuksista takaisin voittoina. Pelaan lähes päivittäin ja usein teen montakin talletusta peräkkäin mutta heidän palautusprosentit eivät kertakaikkiaan pidä paikkaansa. Ja parin valituksen jälkeen pelit eivät edes lupaa mitään. Todella epäoikeudenmukainen kasino!

Dear Ville,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

So do you think that if I deposit € 50x20 in a month, ie a total of € 1,000, and I don't even win back € 100, then there is nothing dark in the casino ????

Oletteko siis sitä mieltä että jos talletan kuukauden sisällä 50x20€ eli yhteensä 1000€, enkä voita edes 100 euroa takaisin, niin kasinossa ei ole mitään hämärää????

Ville, unfortunately, one month is a way too short amount of time to assume, that something is wrong with the casino, not to mention that LeoVegas has a very good reputation. We would like to help you, but it’s impossible for us at this time and we are forced to reject this case. Please, if you come across any kind of proof that something unfair is going on, do not hesitate to contact us and we can reopen this complaint anytime.