Mr Sloty Casino - El retiro del jugador se ha retrasado.

Casino Sloty pays a profit of € 2000.- since April 28th. not over 2 months! Talks held - only excuses because of overloading the finance department ect. CAUTION do not deposit anything at the casino!

Casino Sloty Zahlt einen Gewinn von € 2000.- seit 28.04. über 2 Monaten nicht aus ! Gespräche geführt - nur Ausreden wegen Überlastung der Finanzabteilung ect. VORSICHT nichts einzahlen bei dem Casino!

Dear Eduard,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal is still pending inside your account without being processed? Have you been given any explanation of what caused the delay?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but two months is an unusually long time.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Petronella

countless emails, but only to finish

is in progress, the finance department is too busy and please be patient .....

I have all the screen shots and all the mails.

but nothing changes. I have been verified 2 times before April 28th ..

it's just terrible how you work there and that smells like fraud

thank you for your help

Lg

eduard

Liebe Petronella

unzählige Mails , jedoch nur ausreden

ist in Bearbeitung,die Finanzabteilung hat Zuviel zu tun und bitte um Geduld.....

ich habe sämtliche screen Shots sowie die ganzen Mails .

es ändert sich aber nichts .ich bin 2 mal verifiziert worden vor dem 28.04..

es ist einfach fürchterlich wie man da arbeitet wobei das riecht schon nach Betrug

Danke für eure Hilfe

Lg

eduard

Thank you very much, Eduard, for providing all the necessary information. I will now transfer your complaint to my colleague Andrej who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Dear Eduard,

I’m sorry to hear about your problem. I’ll contact the casino and try my best to resolve the issue as soon as possible.

I would like to invite Mr Sloty Casino to join this conversation and participate in the resolution of this complaint.

Simply transfer the profit!

Without any additional excuses.

I deposited, won and want my money.

I don't know what there is to discuss.

Thanks for the help and greetings

Einfach überweisen den Gewinn!

Ohne zusätzliche Ausreden.

Ich habe eingezahlt , gewonnen und will mein Geld.

Ich wüsste nicht was es da zu besprechen gebe.

Danke für die Hilfe und Grüße

Dear Eduard,

Unfortunately, we haven’t received any response from the casino yet.

We would like to ask Mr Sloty Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Dear Guru Team

Today I got another consolation from Mr. Sloty.

they write that there is still one more step to be taken before the payment is made.

Although my winnings were checked and recognized, the payout is delayed again.

Nevertheless, thank you very much for your commitment

it's mr. Sloty is a scam casino in my opinion

lg

eduard

Liebes Guru Team

ich habe heute wieder eine Vertröstung von mr Sloty bekommen.

sie schreiben, dass noch ein Schritt bis zur Auszahlung zu machen ist.

es wurde zwar mein Gewinn überprüft und anerkannt aber die Auszahlung verzögert sich wieder.

trotzdem vielen Dank für euren Einsatz

es ist mr. Sloty meiner Meinung nach ein Betrugs Casino

lg

eduard

Thank you, Eduard, for the update. We also got in touch with the casino representative and were informed you should expect your withdrawal request to be processed in the next few days. I’m extending the timer by 7 days. Please let us know once there’s been any progress regarding the issue.

Dear Eduard,

Have you received the payment? I’m extending the timer by 7 days. Kindly note that in case you don’t reply in the given time frame, I will have to reject your complaint.

Dear Team

thank you, I received the payment of my winnings 3 days ago. After 3 months !!!!!

thank you for your help

lg

Liebes Team

danke ich habe vor 3 Tagen die Auszahlung meines Gewinns bekommen.Nach 3 Monaten !!!!!

danke für eure Hilfe

lg

Thank you, Eduard, for letting us know and for using the Casino Guru complaint resolution center. I’m sorry that it took so long but I’m very glad you have received your winnings. As the issue has been successfully resolved, we will now mark your complaint as 'resolved' in our system. Please do not hesitate to contact us in the future if you run into any issues with this or any other casino. We are here to help.

Best regards,

Andrej, Casino.guru