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Reseñas de bufalo42

silver
Bufalo42
Aprendiz
hace 1 mesOriginalTraducción
3 weeks trying to have an answer from costumer support and nothing.
Is a ghost casino and nobody working in the same.
No livechat and Don,t answer emails.
They Rejected my withdrawal , and didn't,t have any explanation from the casino.
They restrict my withdrawals limits to 500 euros a week and I Don,t know why.
I request 500 euros that I was allowed,and more than a week I didn't,t have any update about that.
Repeat,3 weeks and didn't,t have any answer from the casino, is a ghost casino.
Leer másLeer menos
  • Lot of providers
  • Don,t have costumer support
  • Reject withdrawals with no explanation
  • Apply restrictions to your account ,limits in your withdrawals
  • Ghost casino
Todas las reseñas de GoralBet Casino
silver
Bufalo42
Aprendiz
hace 7 mesesOriginalTraducción
Just another casino that don't pay in the timeframes they promise to do.
Livechat agents useless,despite being friendly, and with so small withdrawal limit by day, still struggling to process the withdrawals on time.
Request a withdrawal in 25 April, and still processing.
Leer másLeer menos
  • Lots of providers
  • Easy navigation
  • Slow withdrawals
  • Withdrawals timeframes doesn't,t correspond what the casino promise.
Todas las reseñas de NovaJackpot Casino
NovaJackpot Casino
hace 6 meses
Hello,

We sincerely apologize for the delay in withdrawal.

We are very happy to see that your withdrawal was indeed processed on our end.

Please reach out to our support team 24/7 if you have any further questions.

Kind Regards,
NovaJackpot Team
silver
Bufalo42
Aprendiz
hace 8 mesesOriginalTraducción
Hi.my last review from this casino was rejected because I was complaining about the processing times of verification and withdrawals. In this casino is explicit by his T&C that the withdrawals and verification are processed in 24 hours.
One week my withdrawal pending.
Additional verification is processed by requesting one document by day.
Ask by email all the documents was needed,no answer,I could send all the documents in a row,but they don't work in that way.
Still waiting, and see when is gonna finish this nightmare.
Leer másLeer menos
  • Verification process system is very,very,slow.
Todas las reseñas de Wish Casino
Wish Casino
hace 8 meses
Thank you for your feedback!

Our apologies for your feelings regarding the verification process.

Our team fully understands that the verification process would seem strenuous. In accordance with the Terms and Conditions, we verify the identity and contact information of our customers to ensure their security.

In some cases, relating to the Terms and Conditions we may request additional documentation. You may find this frustrating but it is important to secure you, prevent money laundering, and other illegal activities.

Please note that we will contact you by email as soon as the additional documentation is checked by the Verification department.

If you have any further questions, feel free to contact us via email or live chat.

Kind regards,
WishCasino team
silver
Bufalo42
Aprendiz
hace 9 mesesOriginalTraducción
If wasn't, a little issue with my verification,I could rate the casino in top level, specially after a few livechats, the agents Sofie and Kate were very helpful and friendly, and help me to complete the verification and be able to withdraw my winnings.
The verification could be a little bit more fast,but after is completed,the cash out take less than 24 hours.
Good layout and a very good number in game providers.
I recommend!
Leer másLeer menos
  • Friendly agent staff
  • Lot of games ,running smooth and well
  • Quick payout after verification
  • Long verification processing time
Todas las reseñas de 777onfire Casino
777onfire Casino
hace 9 meses
Dear Bufalo42,

Thank you very much for taking the time to share your experience and feedback with us. We are delighted to hear that you've had a positive encounter, especially with our live chat agents, Sofie and Kate. Their commitment to providing helpful and friendly support reflects the high standard of customer service we aim to deliver across our casino platform.

We appreciate your understanding regarding the verification process. While we strive to ensure the security and integrity of all our player's accounts and transactions, we understand the importance of a swift verification process. Please rest assured, we are continually working on improving our procedures to make them as quick and seamless as possible without compromising on security.

It's fantastic to hear that, once verification was completed, you were able to enjoy our quick cash-out process, receiving your winnings in less than 24 hours. Our team works hard to ensure that once all necessary checks are completed, players can access their funds promptly.

We're also thrilled you enjoyed our platform's layout and the extensive range of games provided by numerous reputable game providers. We believe in offering a diverse and quality gaming experience to all our players, and it's gratifying to know we're hitting the mark.

Your recommendation means a great deal to us. It’s players like you who contribute to making our casino a vibrant and welcoming community. We're honored by your support and glad to have met your expectations.

We look forward to continuing to provide you with an enjoyable gaming experience and exceptional service. Should you need any more assistance or have further feedback, please don’t hesitate to reach out.

Thank you once again for your kind words and for choosing our casino. Here’s to many more enjoyable moments and wins!

Warmest regards,
777onfire
silver
Bufalo42
Aprendiz
hace 10 mesesOriginalTraducción
Casino with this rating at least should respect is own rules. Withdrawals processed in 3 business days is a lie.
Went to livechat ask if was any problem with my withdrawal and they answered that I have to wait, then tried to kick me out, arguing that they have some problems in the website and can,t go through with the live chat session and close it. After 30 seconds, have another live chat session and everything was allright.
The emails don't have response.
This rating that casino guru gave is very far from the reality.
Leer másLeer menos
  • Lot of providers
  • Long withdrawal process
  • Rude livechat agents
  • Fail to follow is own terms and conditions about the withdrawals
Todas las reseñas de Spinanga Casino
silver
Bufalo42
Aprendiz
hace 1 añoOriginalTraducción
Nice casino, lot of providers and games running quick and smooth.
Live chat works well and verification is quick. My rating now is neutral, but could be changed to very good depending of my withdrawal request time process. Just wait and see!
  • Lot of game providers
  • Live chat good
  • Quick verification
  • For now nothing bad.
Todas las reseñas de Spinch Casino
Spinch Casino
hace 1 año
Dear Bufalo42,

Thank you for taking the time to leave such a positive review of our casino! We're delighted to hear that you're enjoying our wide range of games and that our services are meeting your expectations.

Ensuring a seamless and swift withdrawal process for all our players is of paramount importance to us. We're continuously working to expedite withdrawal requests and make it as convenient as possible.

We're optimistic that your next withdrawal experience will warrant an "excellent" rating. Should you have any suggestions or further feedback, please don't hesitate to let us know. We're always eager to enhance our casino for you.

We wishing you the best of luck in your games!

Warm regards,
Spinch Casino Team
silver
Bufalo42
Aprendiz
hace 1 añoOriginalTraducción
Casino muy útil y considerado con los clientes.
Siempre que necesitaba aclarar dudas sobre verificación y retiro, a través de correos electrónicos, siempre respondían rápido y siempre muy preocupados por ayudarme a dar toda la información que necesitaba saber. Nunca había tenido una experiencia tan agradable, en cuanto a la velocidad de respuesta a través de correos electrónicos y también en el chat en vivo.
La sensación que me da Sloterra es que son muy profesionales y son un ejemplo a seguir para el resto de casinos.
Leer másLeer menos
  • análisis rápido
  • Retiros bastante rápidos
  • Fantástico servicio al cliente
  • Buena selección de juegos y proveedores de pago.
  • Solo era necesario modernizar el diseño del sitio web.
Traducción automática:
Todas las reseñas de Sloterra Casino
Sloterra Casino
hace 1 año
Hello, Bufalo42!

Your feedback is very meaningful to us. We are glad to hear that you have received good support from our team.

We are already working on the modernisation of the site, and we will be glad to receive your comments on what would be more convenient for you as a user.

We wish you good luck and big winnings! 💚
silver
Bufalo42
Aprendiz
hace 1 añoOriginalTraducción
Un casino que no cumpla con los términos y estándares que pone a disposición de los clientes no puede estar en funcionamiento. Tiene que haber seriedad porque si los clientes cumplen con todas las reglas que exige el casino, al menos deberían hacer cumplir las mismas. Solicité un retiro de 1000 euros, y de acuerdo con los términos de uso que están a la vista en el sitio web del casino, dice claramente que después de la verificación KYC de la parte financiera finalizada, cualquier retiro posterior se procesará dentro de las 24 horas posteriores al mismo . Esto no sucedió, envié un correo electrónico para recordar la situación y ni siquiera obtuve una respuesta, así que nada más que decir.
Si son jugadores que quieren un casino justo y confiable, no jueguen en smokeace.
Leer másLeer menos
  • Nada que señalar si el casino fuera honesto, pero ese no es el caso.
  • Casino no cumple con los términos y reglas que se describen.
Traducción automática:
Todas las reseñas de Smokace Casino
Smokace Casino
hace 1 año
Dear Bufalo42,

Thank you for sharing your gaming experience at our casino.

Our KYC and support team is always trying to do everything possible to make players enjoy their time at our casino.

Please be advised that withdrawals are processed by the finance department within 24 hours, but withdrawal limits and the period required for this procedure may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process.
The Finance Department tries to process all withdrawal requests as quickly as possible and strictly follows the established rules.
Since we value our players, and also strive to get only pleasure from playing in our casino.

In your case, the finance department was unable to process your withdrawal request because you canceled it and unfortunately lost all your funds. We are very sorry about your loss.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.
silver
Bufalo42
Aprendiz
hace 2 añosOriginalTraducción
Me registré en este casino por la calificación positiva que transmite el gurú como perfecto, y lamentablemente no fue así. respondieron mis correos electrónicos desde entonces. Sabiendo que en estos casos el chat en vivo no ayuda, después de 8 días, todavía tengo la cuenta cerrada, sin saber por qué, y si mis documentos fueron validados o no, mi retiro se fue validado, es decir, no. No tengo ninguna información y ni siquiera puedo obtenerla a través de los contactos del casino, por correo electrónico al departamento de soporte o financiero o por chat en vivo, nada. sigo esperando...
Leer másLeer menos
  • Muchos proveedores, sitio fácil de leer, muchos métodos de pago
  • Proceso de verificación de cuenta
  • Respuesta rápida por correo electrónico
  • Ignorancia y desprecio por solicitar información a través de los contactos facilitados por el casino
Traducción automática:
Todas las reseñas de Nomini Casino
silver
Bufalo42
Aprendiz
hace 2 añosOriginalTraducción
Muchos proveedores, verificación rápida, retiro súper rápido por skrill. De todos modos, todo como se debe hacer. Muy bueno
  • muchos proveedores
  • comprobación rápida
  • Levantamiento efectivo y rápido
  • nada que señalar
Traducción automática:
Todas las reseñas de 21bit Casino
21bit Casino
hace 2 años
Hello Bufalo42,

Thank you for taking the time to share your feedback with us!

We're happy to know you're enjoying your experience with 21bit :)

We wish you wonderful gameplay!

Sincerely, 21Bit Casino
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