AmunRa Casino - El jugador anticipa un retraso en el retiro.

Hello, yesterday I made a withdrawal of 500 euros, as well as another of 500 today... I understand that it is quite early to expect the funds, but considering that I only read negative reviews of this place... I suspect there might be issues or delays, as I am quite familiar with the practices of these types of casinos. Hence, I am submitting my complaint to monitor the progress of the withdrawals... I sincerely hope there won't be any issues. As predictable as ever, the chat support keeps repeating their "3 days" message... it seems to be a common script for these casinos.

Buenas ayer hice una retirada de 500 euros, hoy otra de 500... ya se que es muy pronto para recibirlo pero como solo leo reseñas negativas de aquí...seguro que habrá problemas o retrasos que ya conozco este tipo de casinos. Así que por eso envío mi queja para ir viendo como avanzan las retiradas...esperemos que no haya problemas. Porque como siempre...el chat dice lo de los 3 días...parece que ese mensaje es genérico para estos casinos.

Hello Nole77,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with AmunRa Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Account does not require verification

The money is without bonus

La cuenta no requiere verificación

El dinero es sin bono

Hello Nole77,

As stated above, withdrawals take up to 14 days so please let us know in a week if the money arrives to you. Until then, I can only recommend to wait.

Dear Nole77,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.