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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Dear beniogol1963, please be aware that online casinos require all the player... hace 1 año
Dear katietada,I'm happy to hear that your issue has been resolved successful... hace 1 año
Dear eeyan44,I'm glad to hear that your issue has been resolved successfully.... hace 1 año
I understand your frustration and of course, we would like to see casinos imp... hace 1 año
Thank you very much, kickoff, for providing all the necessary information. I ... hace 1 año
Thank you for the information.We’re rejecting this complaint as per the playe... hace 1 año
Dear bodja,I'm glad to hear that your issue has been resolved successfully. I... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
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