24VIP Casino - Retiros retrasados.

The casino does not process € 500 a day is totally false, it takes between 7-11 working days to process the request, and they reject all others, they only accept the first one, and in my case request 5 of € 500, they rejected all but the first , and instead of € 500 they made me € 300 .. I have proof and emails is a real trap, using this method you can not withdraw more than € 900 per month!

I do not know how you can give it so much note, if you need emails, captures or withdrawals that have been canceled I send them to you, it deserves a score of 1, finally in my case after 1 month and withdrawing only € 800 I played everything as I saw that they wouldn't send it to me and I lost it

El casino no procesa 500€ al día es totalmente falso, tardan entre 7-11 días laborables en procesar la solicitud, y rechazan todas las demas, solo aceptan la primera, y en mi caso solicite 5 de 500€, rechazaron todas menos la primera, y en vez de 500€ me la hicieron de 300€.. tengo pruebas y correos electronicos es una verdadera trampa, usando este metodo no puedes retirar mas de 900€ al mes!!!!

No se como le podéis dar tantisima nota, si necesitais correos, capturas o retiradas que me han cancelado os las envio, se merece un 1 de puntuacion, finalmente en mi caso despues de 1 mes y retirar solo 800€ me jugue todo ya que veía que no me lo enviarían y lo perdí

Hello Carlos.

We are sorry to hear about your negative experience with 24VIP Casino and we absolutely appreciate that you shared your experience with the Casino Guru team. Could you provide us with the proofs you have mentioned? Has the casino provided you with any explanation?

Dear Carlos.

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.