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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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Unfortunately, the player has not responded to our messages and questions. Co... hace 4 días
Unfortunately, the player has not responded to our messages and questions. Co... hace 4 días
Unfortunately, the player has not responded to our messages and questions. Co... hace 4 días
Thank you very much, Chudsexington, for providing the necessary information. ... hace 4 días
Thank you very much, GODENKOR, for providing the necessary information. I wil... hace 4 días
Dear Vreni,Please understand we believe an online casino should offer a mecha... hace 4 días
Dear pedrohf,I kindly ask you to reply to my previous questions.Without your ... hace 4 días
Dear d85269088,Could you please share a screenshot of the status of your acco... hace 4 días
Dear koselapavlo,We investigate further cases of blocked accounts only if the... hace 4 días
Dear mchumanr,Were you able to withdraw any winnings from your account since ... hace 4 días
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