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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear dibaripietro76,Thank you very much for submitting your complaint. I’m so... hace 4 días
Dear andreiorlov725,We are extending the timer by 7 days. Please, be aware th... hace 5 días
Thank you very much, 4683drago, for providing the necessary information. I wi... hace 1 semana
Dear xriskok8,I wish I could be of more help. With the winnings lost, we coul... hace 1 semana
Thank you very much, ajadue9, for providing the necessary information. I will... hace 1 semana
Dear kater,We're glad to hear that your issue has been resolved. We'll go ahe... hace 1 semana
I wish I could be of more help.Even though we could not help you on this occa... hace 1 semana
Dear otis35,We are extending the timer by 7 days. Please, be aware that in ca... hace 1 semana
Dear otis35,We are extending the timer by 7 days. Please, be aware that in ca... hace 1 semana
Dear otis35,We are extending the timer by 7 days. Please, be aware that in ca... hace 1 semana
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