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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear ilya998,Could you please share the document you provided for the proof o... hace 5 días
Thank you very much, thomasbrittania79, for providing the necessary informati... hace 5 días
Dear bert,Great news :) We'll go ahead and mark the complaint as 'resolved' i... hace 5 días
Dear limaasol1,In the correspondence you provided there are no documents for ... hace 5 días
Dear jahiles3,We're glad to hear that your issue has been resolved. We'll go ... hace 5 días
Dear brandonmatthewp98,We are extending the timer by 7 days. Please, be aware... hace 6 días
Dear carmenbvb,We are extending the timer by 7 days. Please, be aware that in... hace 6 días
Dear attardodanilo59,We are extending the timer by 7 days. Please, be aware t... hace 6 días
Dear Nauticalstar666,We are extending the timer by 7 days. Please, be aware t... hace 6 días
Dear ACMC40,We are extending the timer by 7 days. Please, be aware that in ca... hace 6 días
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