Wagerinox Casino - El jugador informa falta de pago de las ganancias de los afiliados y problemas con los retiros.

The Company

Predicten N.V.

Abraham de Veerstraat 9

Curacao

Register: 164037 (06.06.2023)

More information https://wagerinox.com/terms-conditions

I am writing to express my frustration with wagerinox for their lack of payment of affiliate earnings. Additionally, several players who I invited to the platform have not had their withdrawal requests acknowledged or processed for weeks, despite the fact they have been playing fairly.

This is not an isolated case; there are four people affected in total.

Even though I have reached out to them for assistance, they have ceased responding to my queries. I have already filed a complaint with the Curacao licensing authorities about this.

The Company

Predicten N.V.

Abraham de Veerstraat 9

Curacao

Register: 164037 (06.06.2023)

More information https://wagerinox.com/terms-conditions

このwagerinoxはアフィリエイト報酬も未払い、わたしが招待した誠実なプレイヤーがまともにプレイした出金申請も数週間処理せず無視をしています。

1人だけじゃないです、4人います

問い合わせしても返信すら返してこなくなりました。　すでにキュラソーライセンスなどにはクレームを入れています。

Dear kyky753,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• To begin with, do you operate as an affiliate for this particular casino, or are you simply a regular player?
• Could you please advise if your account has been fully verified? 
• Have you been advised why you can’t withdraw your winnings? 
• Were your winnings accumulated with or without an active bonus? 

Please understand, that without verifying your account, you won’t be entitled to any withdrawals. 

However, I believe we will be able to help you resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards, 

Petronela

Firstly, are you operating as an affiliate of this particular casino or are you just a regular player?

↑I'm an affiliate, and yesterday, the 15th, was the due date for payment, but I haven't received any payment and haven't received any response for about 2 weeks.

Could you please let me know if your account is fully verified?

↑What does this mean? I am from the affiliate introduction side.I have not personally played the game.

Have you received an explanation as to why you cannot withdraw your winnings?

↑ Regarding the withdrawal requests of the four players I invited to this casino, I have been given excuses such as maintenance of the withdrawal system for about 3 weeks, and now only time has passed. No one's withdrawals have been processed

Did your winnings accumulate with or without an active bonus?

↑I don't really understand what this means.

Please understand that if you do not verify your account, you will not have the right to withdraw money.

↑All the players I invited have completed KYC and have exceeded the minimum withdrawal amount, but the casino side simply does not complete the withdrawal. Very malicious.

まず、あなたはこの特定のカジノのアフィリエイトとして運営されていますか、それとも単に通常のプレイヤーですか?

↑こちらは私はアフィリエイターです、こちら昨日15日が報酬支払い期日でしたが未払い、返信も2週間程なにもありません。

あなたのアカウントが完全に認証されているかどうか教えていただけますか?

↑これはどうゆう意味ですか？わたしはアフィリエイト紹介側の立場私は個人的にプレイはしていません

賞金を引き出すことができない理由について説明を受けましたか?

↑私がこのカジノに招待したプレイヤー4人の出金申請に関しては、出金システムのメンテナンスみたいなニュアンスの言い訳を約3週間ほど続けられて、いまはただ時間だけが経過している現状。だれも出金処理されていません

あなたの賞金はアクティブボーナスの有無にかかわらず蓄積されましたか?

↑こちらよく意味がわかりません

アカウントを認証しないと出金する権利がなくなることをご理解ください。

↑私が招待したプレイヤーは全てKYCも完了しており、最低出金額も上回っている、だだカジノ側が出金を完了しないだけです。非常に悪質。

Hi kyky753,

I'm sorry to hear about the issue you're facing. However, I want to clarify that our platform specifically mediates issues between players and online casinos, and we do not handle complaints related to affiliate deals. Since your partnership with the casino involves a legal contract, it would be advisable to seek assistance from legal professionals who specialize in such matters.

Thank you for your understanding.