Slottica Casino - El dinero del jugador desapareció.

Do not trust this site.

I requested a withdrawal and was not paid. I got in touch and first they said I had no balance. I insisted that I check it correctly because when I requested the withdrawal the balance was discounted. Then they came up with another excuse saying that I had donated my money. Have you thought about how much nonsense?

Worst website I have ever played. Don't fall for it.

Não confiem nesse site.

Eu solicitei um saque e não me pagaram. Entrei em contato e primeiro falaram que eu não tinha saldo. Eu insisti que verificasse direito pois quando eu solicitei o saque tinha saldo é foi descontados. Aí eles vieram com outra desculpa dizendo que eu tinha doado meu dinheiro. Já pensou quanto babaquice?

Pior site que eu já joguei. Não caiam nessa roubada.

Dear Raildo,

Thank you very much for submitting your complaint. I’m very sorry to hear about the issue with your withdrawal. Before I contact the casino, would you be so kind and post here (or send to my email address kristina.s@casino.guru) a screenshot where the casino claims you donated your money, if possible?

Thank you in advance for your reply.

Best regards,

Kristina

Hello,

in the message is mentioned, that you need to verify your account in order to withdraw your winnings. So I would suggest you to send all documents required by payment department. When your account is fully verified, you should be able to withdraw your money.

Wants to know?

You suck just like them.

I've done everything they asked for. They even forced me to make a deposit so I could be entitled to that one. I did and even that money I lost too. If you don't believe it, stay with them.

F***k all of you. 😠

Quer saber?

Vcs sao uma merda igual eles.

Já fiz tudo o que eles pediram. Até me obrigaram a fazer um deposito pra poder ter direito ao aque. Eu fiz e até esse dinheiro eu perdi tambem. Se voces nao acreditam, f***m-se junto com eles.

F***m-se todos vcs. 😠

In your first message you told us that the casino's support told you that you donated the money. I asked you to send to me the proof where this fact is mentioned. You sent to me the message, where the casino asks you to provide documents so your account can be verified. Which is completely okay. You never said your account is verified or that you provided all documents, I just reacted to the screenshot you posted here.

Please be informed, that if you continue using bad language we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.