Spintropolis Casino - El jugador no puede cerrar su cuenta.

the link to limit payments is not working, nor is the link to cancel accounts.

withdrawal times are eternal.

I sent mail a month ago to request an account cancellation and they still say answer me !!

bad experience.

non funziona il link per limitare i versamenti ne’ quello per cancellare account.

i tempi di prelievo sono eterni.

ho mandato mail un mese fa per richiedere cancellazione account e dicono ancora rispondermi !!

pessima esperienza.

Hello Paolo.

We are sorry that you have a bad experience in this casino. We can recommend you choose one of the top casinos on our list. Before we process your complaint and contact the casino, I would like to ask if you have still some money left in your casino account.

Regards, Matej

No blank account

Nessun account vuoto

Hello Paolo.

If I understand it correctly, you are asking the casino to close your account there, am I right?

Exact

thank you

esatto

grazie

Hello Paolo. 

Could you please confirm that your account is closed now?

Hello

I checked and it is still active

thank you

Paul

Ciao

Ho controllato ed è ancora attivo

grazie

Paolo

Hi Paolo :) 

First of all, thank you for your testimony. 
I contacted customer service to understand why your account is still not closed. 
And I saw that after you made your request to close the account, you made several deposits, and moreover, I see that you are in contact with your agent. 
That's why it's not closed yet, 
Thank you Paolo

Hello :)

thank you for getting banged

I want to close it.

if then I ask and they don't answer me. Even after a month, emails can happen to play again.

so don't close it?

thank you

Paul

Ciao :)

grazie per essere stato sbattuto

Voglio chiuderlo

se poi chiedo e non mi rispondono. Anche dopo un mese, le email possono essere riprodotte di nuovo.

quindi non chiuderlo?

grazie

Paolo

Hello Paolo.

Do you have some update about your account issue? I contacted the Spintropolis casino and asked them again to close your account. Have they closed it? 

We're really sorry about your negative experience.

Closed!!!

thank you so much you were so precious !!

Paul

Chiuso!!!

grazie mille siete stati preziosissimi!!

paolo

Thank you for cooperation,  Paolo.  

I am closing your complaint. 

I wish you good luck in the future. 

Matej