CBet Casino - Jugador que enfrenta problemas de retiro debido al aumento de los requisitos de apuesta.

Hello

I was play and bet in Cbet since more one month but now when I want to withdrawal my money they told me for turnover I was play with my real money

Every time the bet required increases

I need a solution because I will lose my money

Thanks all

Dear rk8ayed,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Regrettably, we've encountered numerous comparable complaints over the past few days. We remain optimistic that the casino will promptly attend to this matter, though, at present, it appears they have chosen to adopt a No Reaction Policy.

However, please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise how long ago you registered your account and if you’ve completed the account verification successfully? 
• Which games you’ve been playing (live casino games, slots, or sports betting)? 
• Were your winnings accumulated with or without an active bonus, please?

If there’s any relevant communication, please forward it to petronela.k@casino.guru. 

Thank you in advance for your reply.

Best regards,

Petronela

Hello

The account was verified since couple of months I was play crashgame and scoor bet and my winning was without bonus its by my real money

Ayed

Screenshot from the player:

Can you confirm whether you have previously made any withdrawals of winnings from this casino? Thank you.

Dear rk8ayed,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello Sir

Unfortunately I lose all the balance

Now I am switched to stake.com casino its better then cbet I recommend it 👌

I'm sorry to hear that you played down your winnings already. Please understand that that leaves us with no other option just to reject this complaint. I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.