Punt Casino - Se ha retrasado el pago de las ganancias del jugador.

I won more than 100 euros with the registration bonus, I complied with the betting rules.

I requested a withdrawal of 100 euros, the request was denied and the amounts I had in my account were confiscated.

I contacted support and was only informed that they do not pay the amounts for my region.

I requested the withdrawal in Bitcoins, to even avoid any problems with the banks.

Unfortunately the Casino does not pay, I believe the games are fake.

Don't trust.

Ganhei mais de 100 euros com o bônus de registro, cumpri as regras de apostas.

Solicitei a retirada de 100 euros, a solicitação foi negada e confiscaram os valores que tinha em minha conta.

Entrei em contato com o suporte só foi me informado que não pagam os valores para minha região.

Solicitei a retirada em Bitcoins, para inclusive evitar qualquer problema junto a bancos.

Infelizmente o Casino não paga, acredito que sejam falsos os jogos.

Não confiem.

Hello,

Unfortunately, they have already disapproved the request and withdraw all my balance.

They informed that they do not pay players from Brazil.

Olá,

Infelizmente já reprovaram a solicitação e retiraram todo meu saldo.

Informaram que não pagam jogadores do Brasil.

Thank you for your reply, pekkanay. Before proceeding with this complaint, could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here. Thank you in advance.

Dear pekkanay,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.