Ybets Casino - Los retiros de jugadores se han retrasado.

It seems this casino is not allowing withdrawals, and many people, including myself, are experiencing long wait times.

I need assistance from Casino Guru. I've only played slots and live casino games, but there are no email updates, and the support team keeps giving the same templated responses.

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Dear billdrake212, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Do I understand correctly that you requested the withdrawal on June 5th?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Dear billdrake212,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear Kristina and Billdrake212,

We would like to inform you that the client's withdrawal request has been successfully approved and paid out.

We can provide all the necessary evidence, including screenshots and the transaction ID, to verify this.

In light of this, we kindly request that you close this complaint.

Thank you for your time and understanding.

Respectfully,

Ybets Casino

Thank you, Ybets Casino, for your reply.

Even though, it appears that this issue may have been resolved, without confirmation from the player we are forced to reject this complaint.