ACR Poker Casino - El jugador no puede registrarse en el casino.

hello, I'm trying to register a new poker account, but after entering my details, the account is suspended. Tried a second time and the same thing happened.

добрый день, пытаюсь зарегистрировать новый аккаунт в покере, но после ввода моих данных, аккаунт приостановлен. Попыталась второй раз и произошло тоже самое.

Hello nostrodamus,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Americas Cardroom Casino. Please allow me to ask you a few more question before we would move forward.

What kind of error do you get when you try to register? Do you have an account in this casino already? When was the last time you spoke to the casino and what was it about?

If you are unable to register I would simply recommend to join a different casino if you are already experiencing issues here. We can't actually contact the casino if you do not even own an account there.

Looking forward to your answer.

Regards,

Nick

Hello nostrodamus,

I'm not entirely sure what is your complaint about. Do you already own any account in the casino? Do you have any real money balance there?

I have a problem with the registration itself, after entering the data my account was suspended, I did not even have time to make a deposit

у меня проблема с самой регистрацией, после ввода данных мой аккаунт был приостановлен, я даже не успел депозит сделать

Hello nostrodamus,

If you are not able to register than you are simply not allowed to play there. Be sure to chose a different casino which is available to you.

The complaint will be rejected as it is not relevant due to not having account in the casino.