Reseña de Richard Casino

Mostrar detalles de la compañía

Métodos de pago

Mostrar todos (42)

Límites de reintegro

al día

4.000 $

Dueño Hollycorn N.V.

Establecido 2023

Ingresos anuales estimados

> 5.000.000 $

Autoridades licenciadoras

Curaçao (Curaçao Gaming Control Board)

Información generalBonosReseñas de usuarios40Índice de seguridadOpinión9Métodos de pago42

Casinos disponibles para ti

1.Spinfinity Casino

Recomendación de Casino Guru

2.Drake Casino

Buen servicio de atención al cliente

3.El Royale Casino

Chat en vivo 24/7

4.Rich Palms Casino

Buen casino en general

Reseña de Richard Casino

Hemos analizado minuciosamente Richard Casino y le hemos dado un índice seguridad alto, lo que significa que es un casino excelente. En nuestra reseña, hemos tenido en cuenta las quejas de los jugadores, los ingresos estimados, la licencia, la autenticidad de los juegos, la calidad del servicio de atención al cliente, los términos y condiciones, los límites de ganancia y de reintegro, y otros factores. Como Richard Casino está relacionado con otros casinos online que aparecen a continuación, su valoración también se ve influida por la de estos. Lee la reseña y las opiniones que encontrarás a continuación y descubre si este casino es seguro y confiable.

Según la investigación y los cálculos que hemos realizado, Richard Casino es un casino online pequeño en lo que respecta a los ingresos. Forma parte de un grupo de casinos relacionados, con unos ingresos combinados algo más elevados, pero aun así consideramos que se trata de un grupo de tamaño mediano. Los ingresos del casino son un factor importante ya que los casinos más grandes no deberían tener problemas para hacer frente a premios cuantiosos, mientras que los más pequeños podrían tener dificultades si te embolsas un premio muy grande.

No hemos encontrado quejas relevantes sobre este casino.

Basándonos en toda la información de esta reseña, podemos afirmar sin temor a equivocarnos que Richard Casino es un casino online muy bueno. Puedes tener la certeza de que recibirás un buen trato y disfrutarás de una experiencia agradable si te decantas por él.

Leer más Leer menos

Bonos

Bono sin depósito:

No disponible

Bono de depósito:

No disponible

Métodos de pago

Mostrar todos (42)

Límites de reintegro

al día

4.000 $

Juegos
Mostrar todos

Tragamonedas

Ruleta

Blackjack

Sin apuestas

Video poker

Bingo

Baccarat

Juegos con bote

Juegos en vivo

Sin poker

Juegos de dados

Keno

Rasca y gana

Sin apuestas de eSports

Juegos Crash

Opciones de idioma

Sitio web en Inglés

Todos los idiomas (6)

Atención al cliente en Inglés

Todos los idiomas (6)

Chat en vivo en Inglés

Todos los idiomas (6)

Proveedor de juegos
Mostrar todos (115)
Proveedor de juegos (115)

CAPTURAS DE PANTALLA DE CASINO

Positivos

Buenos límites mensuales de reintegro
Depósito, juego y reintegro en Bitcoin
Servicio de atención al jugador con chat en vivo 24/7
Gran selección de proveedores de juegos
Gran variedad de monedas

Negativos

Muchos países restringidos
No todos los métodos de pago están disponibles para todos los países

Datos interesantes

Pequeño casino internacional
El soporte de chat en vivo usa la función de traducción automática para algunos idiomas
Los depósitos deben apostarse 3 veces antes de solicitar un retiro

Autor y garante: Ayberk Ayan Última actualización: 05/08/2024 ¿Hay algún dato incorrecto o falta información? Avisadme

Bonos de Richard Casino

Consulta todos los bonos que ofrece Richard Casino, incluidas las ofertas de bonos sin depósito y los bonos de bienvenida por primer depósito.

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Reseñas de los usuarios de Richard Casino

Aquí podrás compartir tu experiencia de juego en Richard Casino. Lee las opiniones de los otros jugadores o escribe tu propia reseña para informar a los demás de los aspectos positivos y negativos de este casino, basados en tu experiencia personal.

Valoración de los usuarios:

Fabulosa

Reseñado por 40 usuarios

Muy positivaPositivaNeutraNegativaMuy negativa

¿Has jugado en este casino?

Escribir una reseña

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Mike_Fisher

Visitante

Canadá

• hace 3 días

Richard Casino? Oh man, this place has got it all. Been playing here for a few months now, and I can’t get enough of it. The games? Toptier. Whether you're into slots or trying to get lucky at the tables, there’s seriously no shortage of options. And trust me, I’ve tried almost all of em.
One thing that really stands out is how fast the cashouts are. I’ve had a couple now, and each time, Ive been blown away by how quick they are – like, blink and it’s done. No long waiting around like with some other casinos that make you pull your hair out.
Customer service. These folks are on it. I had a tiny issue with my bonus once (I swear, I forgot to verify my phone number and email – classic move), and they sorted me out in no time. You don’t get that everywhere, trust me.
The vibe here is just... right. The site is easy to use, everything runs smooth, and it feels like they actually care about giving you a good time. I’ve played a lot of online casinos, but Richard Casino just feels like home.

Soporte amigable
Friendly support
Retiros rápidos
Fast withdrawals
Funciones adicionales interesantes
Cool bonus features

lincoln11991

Visitante

Canadá

• hace 3 semanas

I didn't immediately understand what I did wrong when using the bonus, but everything was explained to me politely and easily, I understood everything, thank you very much, good service. If I had immediately asked for help in the chat, there would have been no problems at all, great

soporte amigable
friendly support

Richard Casino

Dear Lincoln11991,

We sincerely appreciate you taking the time to share your feedback with us!

Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.

Kind Regards,
Richard Casino Team

RUDDYARD

Aprendiz júnior

Canadá

• hace 2 meses

Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.

Retiro rápido
Fast withdrawal
verificación rápida
quick verification
Servicio muy amable y educado
Very Polite and Friendly service
El servicio es competente y rápido.
Service is knowledgeable and fast
Gran plataforma en general
Great Platform overall
Diseño muy simple y gran juego.
Very simple layout and great Game
Buenos bonos
Good Bonuses
Buen RTP bien equilibrado en los juegos
Good well balanced RTP on Games

No hay nada, y quiero decir nada negativo, en este Richard's Casino
There is Nothing and I mean Nothing Negative about this Richard's Casino

Richard Casino

Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.

In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team

b5v84xby4r

Visitante

Australia

• hace 4 meses

I made a deposit almost 2 weeks ago and it has not reached my account. I was told by their customer service team that this can sometimes happen and to wait 3-5 days for the funds to be returned to my account.

After 5 days, the funds still have not reached either account and I’ve been told to be patient and wait. They advised that they reached out to my bank and confirmed with my bank that they have not.

They refuse to answer my questions around how long this will take to resolve and how precedent cases have been resolved in the past.

Recently I was told to stop asking for updates which I think is completely rude especially when they’ve been avoiding my questions and have told me bold faced lies.

Almost two weeks later and they are making me feel like this is my fault and still continue to ask me to be patient. I’m sure if they were missing $300 for almost 2 weeks, they definitely wouldn’t be patient.

It’s sad that it has come down to this but their customer service is shit, rude and condescending. They literally asked me not to speak to my bank and they would sort this out but haven’t done anything on their end. I’ve also asked for proof that they have actioned ANYTHING on their end and they continue to dodge this.

As a VIP, you’re treated like an idiot. Other options out there that are better than this casino.

Mal servicio al cliente
Bad customer service
Mala experiencia
Poor experience
Procesando pago
Payment processing
Brusco
Rude
Mentirosos
Liars

Richard Casino

Dear b5v84xby4r,

Thank you for your review.

Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding the deposit issue. We understand how frustrating this situation must be for you, and we deeply regret for what this may have caused.

We also apologize for the delay in our response. Please rest assured that we have been working diligently to resolve this matter. Unfortunately, it is a complex issue that requires more time and attention to ensure it is handled correctly.

Moreover, we deeply regret that your experience with our customer service has been unsatisfactory and that you have found our team to be rude and unhelpful. Our intention was never to prevent you from contacting your bank, but to ensure that we could resolve the matter internally as efficiently as possible. We apologize if this was not communicated effectively.

Our team is committed to finding a resolution as soon as possible. We value your business and your patience during this time.

Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Best regards,
Richard Casino team

leobraveheart1

Novato

Noruega

• hace 7 meses

Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.

apuestas altas x40 y juego de bonificación o giros gratis con resultados muy bajos
high wagering x40 and bonus game or free spins with very low outcome
largo proceso de verificación
long verification process
No se preocupan por sus clientes VIP.
no care about their VIP customers

Richard Casino

Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team

thedonpitt

Aprendiz

Canadá

• hace 8 meses

the site runs very well, is top tier, and all the best providers and games
closely well-managed site..
fast payout
the one-time thing is probably true who knows...when the RTP¨ drop ist steep.
i provoke them ( on the surface i fit the profile) and i can't emphasize enough they will try to question YOU and reject your documents to verify your ID...lie here and there about documents being cropped or something along those lines but in the end...they are a legit business under licensed and they value that.
customer service is experienced, can be good but also very toxic as they try to induce tilt or mistake from you..
responsible gaming tool which is a very good 1 , deposit limits, lost limit ect

herramienta de juego responsable
responsible gaming tool
correr sin problemas
run smooth
juegos y proveedores de primer nivel
games and provider top tier
bien gestionado
well managed

El proceso de verificación puede ser otra cosa.
verification process can be something else
El servicio de atención al cliente puede mentir y tratar de ser tóxico a propósito.
customer service can lie and purposely try to be toxic

Richard Casino

Dear thedonpitt,

Thank you for the feedback!

We're pleased to hear that you appreciate the quality of our site, including its performance, game selection, and efficient payout process. Ensuring a seamless and enjoyable experience for our players is one of our top priorities.

Regarding your concerns about fluctuations in RTP, please rest assured that we maintain fairness and transparency in all our games. We continuously monitor and adjust our systems to provide the best possible gaming experience for our players.

Moreover, we apologize for any inconvenience you may have experienced during the verification process. While we take stringent measures to verify player identities in compliance with regulatory requirements, we understand that this process can sometimes be frustrating. We assure you that our intention is always to ensure the security and integrity of our platform.

As for the feedback regarding our customer service, it is invaluable to us. We strive to provide courteous and helpful assistance to all our players. We will take your comments into consideration to further improve the quality of our support services.

We hope to continue serving you with excellence in the future.

Sincerely,
Richard Casino team

veronika8484

Visitante

Canadá

• hace 9 meses

Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.

Servicio al cliente
Service client
Programa VIP de bonificación de devolución de efectivo
Cash back bonus VIP Program
muchos juegos
Alot of games
Regalo de Navidad para jugadores VIP
Christmas gift for VIP players

RTP no es interesante
RTP not interesting

Richard Casino

Dear veronika8484,

We appreciate your feedback.

We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.

We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!

In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.

Thank you once again for bringing your concerns to our attention.

Sincerely,
Richard Casino team

florenceruingamoana

Visitante

Australia

• hace 9 meses

They are dishonest in their troubleshooting to always reflect that the customer is in the wrong, and 8 know that is a fine line as you are partaking in gambling

Just a greedy entity with no morals

I cleared over 60 levels of their loyalty program when asked where my bonuses are they say I "switched them off" which never happened as I've never even SEEN the button they speak of where you turn your loyalty program bonuses on and off? Why would anyone do that? There's no benefit to it ...

So basically, will pay but largely 8 find this particular casino to be 1/10

Deshonesto
Dishonest
Sin soporte
No support
"Funcionalidad" adicional adjunta a su programa de recompensas
Bonus "functionality" attached to its rewards program
Retiro de 3-5 días a pesar de lo que dicen
3-5 days withdrawal despite what they say
Nunca sentí que cumplieran
Never felt they delivered
Producto engañoso
Misleading product

Richard Casino

Dear florenceruingamoana,

Thank you for the review!

We're deeply sorry to hear about your recent experience and the frustration it has caused you. It's certainly not the level of service we strive to provide, and we appreciate you bringing this matter to our attention.

We regret any misunderstanding or miscommunication that may have occurred during your interaction with our support team. Rest assured, we take your feedback seriously and will investigate this issue thoroughly to prevent similar occurrences in the future.

Regarding the issue with the bonus from our Loyalty program, we want to bring to your attention, that you received and successfully played the most bonuses from it. This information is free to check in your Profile -> Promo -> Bonus history tab.

Nevertheless, you indeed missed part of the bonuses due to the disabled "Use bonuses" option. This option refers to any bonuses in our casino, not only the bonuses from the Loyalty program, and is located in the Deposit tab. Thus, you might have turned it off from time to time while making deposits to our site, which also might have been done by mistake.

However, due to technical reasons, bonuses from the Loyalty program cannot be added automatically in case the "Use bonuses" option is disabled.

Your feedback is invaluable to us, as it helps us improve and better serve our customers. We genuinely apologize for falling short of your expectations and for any inconvenience caused.

Your understanding is much appreciated.

Sincerely,
Richard Casino team

Max_Debil

Visitante

Noruega

• hace 11 meses

At first glance, it may seem that Richard Casino is the same casino as most on the Internet, but this is far from the case. I have been playing at this casino for a month now and I can give a fairly accurate review of this site. I hope it will be useful to people who are looking for a casino to play.
This site has a very good and professional support service. I don't have to wait for an answer for 10 minutes to solve the problem. I get a reply very quickly and they are always helpful. Always happy to chat. Definitely professionals.
Also, this site has unique bonuses. I have seen free spins and cashback bonuses on many sites, but I have not seen the Wheel of Fortune bonus anywhere. This is an extremely cool experience if you are already tired of other bonuses. There is even a chance to win a secret physical gift from the wheel of fortune and I wonder what that might be.
I also like the technical stability of the site. I always get bonuses on my deposits, all my bets are settled quickly, the site is always up and never crashes or loads slowly. This is very important to me when choosing a casino to play.
I did not notice any serious shortcomings of this site. What could be improved is the list of countries from which it is allowed to play in this casino. After all, the list of countries in which it is forbidden to play in this casino is quite long. On the other hand, this casino is fair, but hopefully players from most countries will have the opportunity to try this high-level service and enjoy playing on this site.
I recommend you try it, you won't regret it.

Servicio de soporte profesional
Professional support service
Bonos únicos
Unique bonuses
Sitio técnicamente estable
Technically stable site

Una gran lista de países prohibidos para el juego.
A large list of countries prohibited for the game

Richard Casino

Dear Max_Debil,

We appreciate your detailed review of Richard Casino! We're thrilled you find our customer support prompt and professional. The unique Wheel of Fortune bonus and technical stability of our site aim to enhance your gaming experience.

Regarding the list of countries, we appreciate your feedback. We are continually working to expand our services while ensuring compliance with regulatory requirements.

Thanks for recommending Richard Casino, and we look forward to providing more enjoyable experiences.

Best regards,
Richard Casino

Hailey

Visitante

Noruega

• hace 11 meses

If you have been looking for a gambling site for a long time, if you are tired of coming across dishonest and deceptive sites and you want to find an honest and reliable site to play, then I understand you. I was in the same situation and I am very glad that I came across Richard Casino. I highlighted four main advantages of this casino that are important to me among other sites. The first is bonuses. There are a lot of bonuses in this casino and they are all very generous. For example, every Tuesday I get 100 free spins for every deposit I make. The second advantage is the number of games. I'm never bored because I've already tried so many games to play and I really like them. The third advantage is fair chances to win. In the last week I have already won the jackpots 3 times and received my winnings fairly. The fourth advantage is very simple verification. I was able to withdraw my funds just by uploading the ID, it's cool and doesn't take much time.
The only drawback I noticed is not instant withdrawals. On average, I wait 10 hours until I receive my funds. It's not much, but if you're willing to sacrifice it to get an honest and generous casino, then it's fine for you. This is a good site for daily play.

Generoso sistema de bonificación
Generous bonus system
Una gran cantidad de proveedores y juegos.
A large number of providers and games
Posibilidades justas de ganar
Fair chances of winning
Verificación fácil
Easy verification

No retiros instantáneos
Not instant withdrawals

Richard Casino

Dear Hailey,

Thanks for sharing your great experience with Richard Casino! We're thrilled to know you appreciate our generous bonuses, diverse game selection, and fair winning chances, including your recent jackpot wins.

We're glad the verification process was straightforward for you. Regarding withdrawal times, we're working on efficiency while ensuring reliability.

Thanks for choosing Richard Casino for your daily play. If you have more suggestions or questions, feel free to reach out to our support team.

Best regards,
Richard Casino

StaceyGray

Visitante

Noruega

• hace 11 meses

I had been playing at my old casino for a few years and was fed up with the disloyal attitude of the customer service towards regular players, so I decided to find a new casino to play at. Fortunately, I came across Richard Casino. I really liked this site. It is very simple, the navigation was clear to me at first glance. It is also interesting that I got my first jackpot of 5000 euros (although I played in NOK, but that is not the main thing) and withdrew my funds without problems after verification. Very cool, I am satisfied with the number of games and the number of bonuses. Also, I like the VIP managers in this casino who give me activity bonuses even when I'm temporarily out of money. This site is worth your attention!

servicio de soporte amigable
friendly support service
muchos bonos
many bonuses
juegos justos
fair games
navegación fácil
easy navigation

no probado por el tiempo
not tested by time

Richard Casino

Dear StaceyGray,

Appreciate your positive feedback on Richard Casino! We're thrilled you found the site user-friendly, and congrats on the 5000 euro jackpot! We aim for a smooth withdrawal process and are pleased it met your expectations.

We're glad you enjoy the variety of games and bonuses. Our VIP managers are here to ensure you have a great experience.

Thanks for choosing Richard Casino, and we look forward to providing continued excellence in your gaming journey. Feel free to reach out if you have any questions.

Best regards,
Richard Casino

Mia_Mia

Visitante

Noruega

• hace 11 meses

It's a good casino and definitely worth your attention, but I have mixed feelings right now. Now I will explain why.
I played at this casino every day during December and I was completely satisfied with everything. I received a lot of bonuses, won jackpots several times and quickly withdrew my funds in an hour. However, in January, my favorite bonus - the Wheel of Fortune - disappeared from the site. I don't understand why this happened. This was very convenient, because I received a bonus on almost every deposit thanks to the wheel of fortune scroll. Now since January I have not been able to get spins on the wheel of fortune and it makes me sad. Hopefully they will bring this bonus back to their site soon.
However, this casino also has a cool loyalty program, so I get a lot of bonuses for replacing Wheel of Fortune, but it's not what I'm used to.

muchos bonos
many bonuses
retiros rápidos
fast withdrawals
servicio de soporte amigable
friendly support service

los bonos desaparecen
bonuses disappear
Los experimentos para eliminar bonificaciones pueden fallar.
experiments with removing bonuses may fail

Richard Casino

Dear Mia_Mia,

Thank you for your feedback and dedication to our casino. We're glad you enjoyed bonuses, won jackpots, and experienced swift withdrawals.

We apologize for the temporary absence of the Wheel of Fortune bonus and appreciate your patience as we work to enhance our features. We value your loyalty and strive to make your experience rewarding.

Your understanding means a lot. If you have more concerns or suggestions, feel free to reach out. Thanks for your loyalty, and we look forward to providing more positive experiences.

Best regards,
Richard Casino

NataliFobek1998

Visitante

Nueva Zelanda

• hace 1 año

I love this slot site. I like the way it keeps u entertained and it doesn't get boring cause it has many different games and the winnings are goood! I can highlight the friendly support team, good winnings, fast payouts, and cool design, so it's hard to get bored here.

diseño genial
cool design
pagos rápidos
fast payouts
buenas ganancias
good winnings
El equipo de soporte es muy amigable.
support team is very friendly

Richard Casino

Dear NataliFobek1998,
Thank you for sharing your opinion.
Hope you continue to enjoy playing our casino.
Have a wonderful time spinning
Best regards,
Richard Casino

Nicole77651

Visitante

Nueva Zelanda

• hace 1 año

Wery good play and I love this casino. The graphics are out of this world, so much fun to play , chat and the payouts are good. It is very relaxing.

gráficos
graphics
buenos pagos
good payouts

Richard Casino

Dear Nicole77651,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino

chriswinerchris

Novato

Austria

• hace 1 año

Deposited for about 4 days now and the money is yet to reflect. Funniest part is they keep telling me to wait that they are working on it- so not good chat. Please is this how casinos work.

Nada
Nothing

Todo
Everything

Richard Casino

Greetings, chriswinerchris!
We cannot even describe how sorry we are to receive such feedback. We put every effort to create something that will be equally loved by each player.

However, sometimes there are difficulties that we cannot influence. Nevertheless, we do our best to solve each problem on an individual basis.
Please contact our friendly support team and I am sure they will do their best to help you.

Best regards,
Richard Casino

HarrelRoseOlhrein

Visitante

Noruega

• hace 1 año

It's a pretty good casino. This is where you can have a good time looking at the high-quality drawn slots. An inherent advantage of this site is also a very high-quality and friendly support service. Many people have already mentioned this, but no words are spared for such a team, so I'll also share my opinion. They are just great. Especially the agent Vincent with his Star Wars greeting. It impressed me because I have been a fan of this saga since childhood.

mucha diversión
a lot of fun
tragamonedas dibujadas de alta calidad
high-quality drawn slots
servicio de soporte amigable
friendly support service

Richard Casino

Dear HarrelRoseOlhrein,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino

burtscher.wolfgang

Novato avanzado

Austria

• hace 1 año

Cuando se trata de pagos, nunca he experimentado un casino más rápido. Verificado en unos 30 minutos, pago de 4000,00 Euo en 5 minutos. La selección de juegos también es buena. Lo único es el límite de retiro, que podría ser mayor.

velocidad
speed
Schnelligkeit
Excelente servicio al cliente
Excellent customer service
Hervorragender Kundenservice

Richard Casino

Warm greetings, burtscher.wolfgang!

Thank you for sharing your opinion and your kind words.

Best regards,
Richard Casino

Olaf_Clitz777

Visitante

Nueva Zelanda

• hace 1 año

A cool place to spend time. I chose this casino because I saw that I could get 20 free spins. So I registered, got them and even won. I withdrew 100 bucks. It's the easiest money I've ever made in my life. Moreover, the speed of withdrawal was a pleasant surprise. Another advantage is that the development team is working on this site, and I haven't noticed a single technical error during my use.

bono de registro genial
cool sign up bonus
retiro rápido
fast cashout
todo está bien en el aspecto técnico
everything is fine on the technical side

no me di cuenta
I didn't notice

Richard Casino

Dear, Olaf_Clitz777!

We humbly thank you for your kind words. Have fun and happy spinning!

Best regards,
Richard Casino

Mco00

Iniciado júnior

Estados Unidos

• hace 1 año

No creo que sea un buen casino para jugar a las tragamonedas.
Hice dos depósitos con sus respectivos bonos de depósito y lo que vi fue que mi dinero desaparecía rápidamente sin emoción y sin el RTP que encuentro en otros casinos.
No recomiendo este casino a los amantes de las tragamonedas, es posible que se sientan bastante desanimados por el RTP de las tragamonedas.

Buen diseño
Good design
Bom design
Depósitos instantáneos
Instant deposits
Depósitos instantâneos
Nada más que decir
Nothing more to say
Nada mais a dizer

El RTP de las tragamonedas es mucho más bajo en comparación con otros casinos
RTP of slots much lower compared to other casinos
Rtp das slots bem inferior em comparação a outros casinos

Richard Casino

Dear Mco00,
We sincerely apologize for the frustration and disappointment you experienced while playing our slots.
We understand how disheartening it can be to lose. Please rest assured that our team continuously works to provide a fair experience and an authentic casino atmosphere.

It's important to remember that gambling always carries an element of risk. We encourage responsible playing and remind players that a random number generator determines outcomes to maintain a fair and unbiased environment for everyone.
We hope your future playing will bring you nothing but joy! Good luck!
Best regards,
Richard Casino

Mrerg89

Visitante

Alemania

• hace 1 año

Estoy en mi séptimo depósito aquí ahora; nunca he ganado nada aquí. Lo cual en sí mismo puede no ser tan malo con "sólo" 7 depósitos, pero en este lado mi saldo aumenta sin siquiera un movimiento. Las funciones adicionales son un sueño inalcanzable. No sé qué pasa aquí, pero aquí algo anda terriblemente mal... mi récord fue de 5 minutos para vaciar la balanza. Nunca me había sentido tan avergonzado en un casino. Live Support + VIP Managers parecen ser bots o al menos responden asistidos por bots.

Actualización: 12 depósitos ahora; el saldo NUNCA ha aumentado mucho. Fraude..

diseño
design
Design
Muchos juegos y proveedores de juegos.
Lots of games and game providers
Viele Spiele und Spielanbieter

En mi opinión es una estafa.
In my opinion it's a scam
Meiner Meinung nach Scam

Richard Casino

Dear Mrerg89,
We want to assure you that our games are designed with fairness in mind, and we do not program them to make players win or lose according to any particular outcome. Our goal is to create a balanced and enjoyable gaming experience for everyone.

We understand that streaks of losses can be incredibly frustrating and disheartening.
Every player encounters rough patches from time to time. It's important to keep in mind that these moments do not define your overall gaming experience. They are just part of the journey and can make your eventual victories all the more satisfying.
Take a break if you need one, come back when you're ready, and know that brighter moments are ahead.

As for our support team, I want to assure you that we have a team consisting exclusively of real people. You can be sure of this just by contacting us ;)

Warm regards,
Richard Casino

Sandor

Aprendiz júnior

Alemania

• hace 1 año

Entonces no puedo entender todas estas excelentes críticas. Quiere depositar INMEDIATAMENTE pero el dinero no se acredita INMEDIATAMENTE. Entonces ¿por qué ofrezco algo como esto? El soporte es bueno, pero nada más. Realmente no recibes ninguna ayuda de ellos.

Desafortunadamente, este casino no es mi caso. El RTP es un desastre, los juegos se bloquean y tienes que esperar una eternidad para recibir tu depósito.

Buen diseño de página
Nice page layout
Schönes Seitenlayout
Buen apoyo
Nice support
Netter Support

Los depósitos no están disponibles de inmediato
Deposits are not available immediately
Einzahlungen sind nicht sofort verfügbar
Los RTP son malos
RTP are bad
RTP sind schlecht
Los juegos se cuelgan
Games hang
Spiele hängen

Richard Casino

Dear Sandor,
We're so frustrated to see you are of such an opinion. However, the slots just give random combinations. Thus, the winnings can be different. Remember Winston Churchill's words: 'Success consists of going from failure to failure without loss of enthusiasm'.
We wish you lots of luck to play and win!

Also, please note we're open to suggestions.
If there is anything we can do for you, just let us know via LiveChat or email support@richardcasino.com
Best regards,
RichardCasino

BrianHay777

Visitante

Nueva Zelanda

• hace 1 año

I have been playing in this casino for 2 months now. And I am very pleased with the gaming experience that this casino gives me. A large selection of providers and colorful games is very pleasing. I was also pleasantly surprised by the monthly withdrawal limits and a wide variety of currencies, including this casino supports deposits via cryptocurrency. I haven't found any negative aspects yet, but I'll let you know if there are any.

Una gran selección de proveedores y juegos coloridos.
A large selection of providers and colorful games
límites de retiro mensuales
monthly withdrawal limits
amplia variedad de monedas, incluidos depósitos mediante criptomonedas
wide variety of currencies, including deposits via cryptocurrency

Aún no he encontrado ningún aspecto negativo.
I haven't found any negative aspects yet

Richard Casino

Dear BrianHay777,

Thank you very much for your valuable feedback.

We're glad you found our selection of games and providers appealing. Our primary focus is to offer you the ultimate gaming experience.

If you have any questions or need assistance, feel free to contact our friendly customer support team.

Best regards,
RichardCasino

leandrog532

Iniciado júnior

Brasil

• hace 1 año

No hay problema en este sitio, hice el depósito, jugué, obtuve ganancias y retiré sin ningún problema ni burocracia.

mejores proveedores
best providers
melhores provedores
dibujo rapido
quick draw
saque rápido

no he encontrado hasta ahora
I haven't found so far
não encontrei até o momento
si aparece lo pongo aqui
if it appears I'll put it here
caso apareça eu coloco aqui

Richard Casino

Dear leandrog532,

Your feedback is important to us, and we thank you for it.

We're delighted that you had luck at our casino. We hope the good luck keeps coming your way. It is our honor to have you as one of our customers, and it is a pleasure to have your support.

Our support service is ready to assist you. If you have any questions, don't hesitate to get in touch.

Warm regards,
RichardCasino

Astropower23

Novato

Alemania

• hace 1 año

I have been playing here for a long time, and I continue to play here. There are slots and live games where you can feel the atmosphere of a real casino. The main thing is not to break the rules of the game, and then you can quickly withdraw absolutely any amount to your account.

Jay_Claremont777

Visitante

Nueva Zelanda

• hace 1 año

I absolutely love this casino. A lot of variety including good bonuses, colorful games and big jackpots! I would also like to mention a very friendly support team that resolves any issues quickly and efficiently.

buenas ganancias
good winnings
una gran selección de juegos
a huge selection of games
equipo de apoyo amistoso
friendly support team
fácil de hacer retiro
easy to make cashout

Richard Casino

Dear Jay_Claremont777,

Your feedback is important to us, and we thank you for it.

It's lovely to know that you liked the choice of games and bonuses at our casino. Ensuring you have the best gaming experience is what matters most to us.

Kind regards,
RichardCasino

quartasalvatore748

Aprendiz

Alemania

• hace 1 año

Ayer, 14 de agosto de 2023, me enteré de Richards Casino en casino guru
Pensé en registrarme.

92 € depositados mediante código de efectivo,
documentos cargados
Aproximadamente 1 hora después, se verificó el perfil.

y golpeó.

Pude solicitar 950 € esta mañana, 15 de agosto de 2023 a las 2:00 am

10:24 El dinero fue transferido y está inmediatamente en mi cuenta myfinity.

MEGA Rápido👍👍⭐⭐⭐⭐⭐

Soporte muy agradable y rápido.
Very nice and fast support
Sehr Nettes und schnelles support

Nada aún
Nothing yet
Noch nichts

Richard Casino

Dear quartasalvatore748,

We're glad you took the time to share your feedback with us.

We're happy that luck was on your side at our casino. May it stay with you in all your endeavors. Providing you with the best possible gaming experience is our top priority. We hope to see you at our casino again and again.

Best regards,
RichardCasino

elenasier

Visitante

Sudáfrica

• hace 1 año

As for me, Richard Casino sets the bar high for online gambling platforms. With its extensive game selection, enticing bonuses, robust security measures, and top-tier customer support, it provides an unparalleled gaming experience. Whether you're a seasoned player or new to online casinos, Richard Casino is an excellent choice for those seeking excitement, reliability, and rewards. I absolutely recommend this casino!

Richard Casino

Dear elenasier,

We are delighted to hear that you had a positive experience while engaging with our online casino. At Richard Casino, we strive to provide our players with the best possible gaming experience, and your feedback validates our efforts. It is through valuable feedback like yours that we can continue to enhance and improve our services.

We look forward to serving you and providing you with exceptional gaming experiences in the future.

Wishing you continued fun and success in all your endeavours.

Warm regards,
Richard Casino

fraindmeiher55

Visitante

Nueva Zelanda

• hace 1 año

It's my favourite one, there are so many games and bonuses, even without a deposit, also the withdrawal process was fast and simple. Customer support helped me to activate my sign-in bonus. Even though I made a deposit, and bonus wasn't credited to my account, support helped me with this problem and credited bonus for me. Everything was okay, so have nothing bad to tell about this casino.

Richard Casino

Dear fraindmeiher55,

Thank you for your feedback!

Customer satisfaction is our top priority, and your feedback is a guiding light in our quest to provide exceptional experiences.
We are grateful for your trust in our casino. Should you have any further comments, questions, or suggestions, please do not hesitate to reach out to us. We are here to listen and ensure that your voice is heard.

Best regards,
RichardCasino

daniellalaw

Visitante

Nueva Zelanda

• hace 1 año

My acquaintance with Richard casino happened not a long time ago, and I have something to say. The first thing that catches your eye is a cool design in green tones and pixel graphics. Payment methods are offered in a wide variety. Also, there are great game selections, bonuses, and customer service. This casino truly is a tier above the rest.

Richard Casino

Dear daniellalaw,

Thank you for taking the time to write a positive review about our casino!

It is really important that you like the wide variety of payment providers we offer and our website as well.

Thank you for your kind words about the bonuses and customer support team. We value every player, and we are working to provide you with the best experience in our casino and improve our services.

Let luck and fortune always be on your side!

Warmest regards,
RichardCasino

Suluboya

Aprendiz

Alemania

• hace 1 año

Un casino muy agradable con una gran selección de máquinas tragamonedas. El sitio se carga rápidamente y sin problemas. La verificación es fácil y los pagos son muy rápidos.
Depositó 40 euros y pagó 400 euros (lamentablemente, solo puede retirar 10X) muy rápidamente.
Absolutamente para recomendar.
mahmet

Pago rápido
Fast payout
Schnelle Auszahlung
RTP muy alto!
Very high RTP!
Sehr höhe RTP!
muchos proveedores de juegos
many game providers
viele Spielanbieter
Gran apoyo
Great support
Super support

Richard Casino

Dear Suluboya,

Thank you so much for taking the time to write us such a positive review!

We are glad you had an enjoyable experience at our casino. It is great to hear that you like our website and our promotions.

It is incredibly pleasing to hear that you have rated our casino so highly. Please accept our gratitude in this respect, and we look forward to seeing you again and again at our casino.

Providing the best experience for you is our top priority. Wishing you luck and fortune always!

Warmest regards,
RichardCasino

Explicación del índice de seguridad de Richard Casino

Echa un vistazo a la explicación de los factores que tenemos en cuenta a la hora de calcular el índice de seguridad de Richard Casino. El índice de seguridad es la principal valoración que utilizamos para describir la fiabilidad, la imparcialidad y la calidad de todos los casinos online de nuestra base de datos.

Índice seguridad:Alto8.8/10

Casino mediano, según nuestra investigación y cálculos

Consideramos que las Condiciones de Uso del casino son justas

No aparece en ninguna lista negra de casinos relevante

No ha recibido reclamaciones de jugadores o, si las ha recibido, son por un valor muy bajo en comparación con el tamaño del casino

También hemos tenido en cuenta otros factores que han tenido un impacto positivo en el índice de seguridad del casino

El índice de seguridad de este casino se ha calculado a partir de nuestro análisis y de los datos recopilados por nuestro equipo de reseñas de casinos. Más información sobre nuestra metodología para elaborar reseñas

¿Te ha tratado de forma injusta este casino?

Ponga una queja

Quejas sobre Richard Casino y casinos relacionados (59)

59Todas1Abiertas0No resueltas13Resueltas45Rechazadas

Quejas directas sobre Richard Casino

Queja no justificada

Cantidad en disputa: 3.000 €

Las ganancias de los jugadores serán confiscadas.

El jugador de Alemania había ganado alrededor de 5000 € después de usar un bono de giros gratis, pero tuvo problemas con el retiro porque el casino afirmó que la ganancia máxima de 100 € se aplicaba en su situación. El jugador impugnó esta decisión. El Equipo de Quejas revisó el caso y se comunicó con el casino, que explicó la aplicación de sus términos de bonificación y la mezcla de fondos debido al posterior depósito del jugador y al uso del bono. Después de considerar toda la información, el Equipo de Quejas concluyó que las acciones del casino estaban justificadas según sus términos de bonificación, lo que llevó al rechazo de la queja del jugador.

Leer másLeer menos

Enviada: 30/10/2024

Caso abierto Estado actual

Queja no justificada

Cantidad en disputa: 2.000 €

La cuenta del jugador ha sido cerrada.

El jugador de Alemania informó que su cuenta había sido cerrada repentinamente debido a una supuesta adicción al juego, lo que le impedía acceder a los fondos depositados, que creía que habían sido confiscados injustamente. Solicitaron un reembolso de sus depósitos menos las ganancias. El Equipo de Quejas comunicó que, tras extensas discusiones, se había decidido que no se ocupaban de las quejas relacionadas con las normas y políticas de licencias. En consecuencia, el caso se cerró por rechazo y se informó al jugador que debía buscar casinos con licencia para jugar en el futuro.

Leer másLeer menos

Enviada: 03/09/2024

Esperando que Casino Guru responda

6d 8h 7m 0s

Cantidad en disputa: 101 €

El depósito del jugador se ha retrasado.

El jugador de Alemania depositó 101 euros en el casino hace cinco días, pero la cantidad no ha sido acreditada en su cuenta. A pesar de haber recibido garantías a través del chat en vivo de que los fondos serían devueltos a su cuenta bancaria, aún no ha visto ninguna solución.

Leer másLeer menos

Enviada: 03/09/2024

El jugador ha dejado de responder

Cantidad en disputa: Can$2.000

Se ha retrasado el pago de las ganancias del jugador.

El jugador de Ontario había enviado una solicitud de retiro menos de dos semanas antes de contactarnos. Las ganancias no se habían obtenido hasta ese día. El jugador informó problemas con la verificación de documentos, afirmando que el casino requería documentos específicos que ya se habían proporcionado. A pesar de los esfuerzos del equipo de quejas por recopilar más información y extender el tiempo de respuesta, el jugador no respondió a más consultas. Como resultado, la queja fue rechazada debido a la falta de comunicación.

Leer másLeer menos

Enviada: 28/07/2024

El jugador ha dejado de responder

Cantidad en disputa: A$12.000

La retirada del jugador se ha retrasado.

El jugador de Australia enfrentó dificultades para retirar $12,000 en ganancias debido a múltiples rechazos de los documentos de verificación presentados. A pesar de proporcionar fotografías claras de tarjetas bancarias, documentos de identidad y billetes según lo solicitado, el casino siguió rechazando el retiro. Intentamos recopilar más información del jugador para comprender mejor la situación. Sin embargo, ante la falta de respuesta del jugador a nuestras consultas, la denuncia fue rechazada.

Leer másLeer menos

Enviada: 21/06/2024

Resuelta Nuestro veredicto

El jugador ha dejado de responder

Cantidad en disputa: A$100.000

La cuenta del jugador ha sido cerrada y los fondos han sido retenidos parcialmente.

El jugador de Australia se había quejado de un casino que había cerrado su cuenta, devuelto sólo una parte del dinero adeudado y demostrado una comunicación inconsistente. Su cuenta, aunque inicialmente verificada, no fue verificada antes de un retiro planificado. Intentamos comprender la situación haciéndole algunas preguntas al jugador, pero no recibimos respuesta. Como resultado, no pudimos investigar más a fondo la denuncia y tuvimos que rechazarla.

Leer másLeer menos

Enviada: 22/04/2024

Caso cerrado

Cantidad en disputa: A$90

Ganancias de bonificación del jugador negadas por el casino.

El jugador australiano había ganado premios en los giros de bonificación "Wheel of Fortune" en Richard Casino. Sin embargo, el casino negó las ganancias y se negó a reconocer las capturas de pantalla relevantes proporcionadas por el jugador. Había buscado ayuda para comprender la respuesta del casino. La jugadora proporcionó más detalles y capturas de pantalla para respaldar su reclamo, lo que llevó al equipo de quejas a invitar al representante del casino a la conversación. El casino revisó minuciosamente el problema del usuario nuevamente y finalmente ofreció una compensación al jugador. El jugador aceptó la oferta, lo que llevó a la resolución exitosa de la denuncia.

Leer másLeer menos

Enviada: 15/03/2024

Resuelta Nuestro veredicto

Caso cerrado

Cantidad en disputa: A$200

Se rechazó la verificación de la cuenta del jugador y se negaron las ganancias.

Un jugador australiano tuvo problemas con la verificación de su cuenta en un casino. A pesar de múltiples intentos de presentar la documentación adecuada, la identificación del jugador fue rechazada por estar "recortada". Además, se afirmó que se había utilizado otra cuenta en el dispositivo del jugador, lo que llevó a que se le negaran las ganancias de $200. El casino resolvió el problema y pagó las ganancias del jugador. Desde entonces, la denuncia se había marcado como "resuelta".

Leer másLeer menos

Enviada: 11/03/2024

Queja no justificada

Cantidad en disputa: Can$2.000

La solicitud de retiro del jugador ha sido rechazada.

El jugador de Canadá se enfrentó a un problema en el que su solicitud de retiro fue denegada a pesar de que estaba visiblemente procesada. El casino afirmó que las ganancias del jugador habían sido devueltas a la cuenta y apostadas sin su conocimiento. El jugador había insistido en que esto no era cierto ya que no había un historial de transacciones que lo demostrara. El jugador también afirmó no haber recibido ninguna notificación por correo electrónico sobre la cancelación de su solicitud de retiro. Sin embargo, llegamos a la conclusión de que era responsabilidad del jugador comprobar su saldo antes de jugar. Dado que el casino había devuelto el dinero a la cuenta del jugador y se utilizó para jugar, el casino no estaba obligado a ofrecer un reembolso. Por tanto, la denuncia fue rechazada.

Leer másLeer menos

Enviada: 30/11/2023