SlotsandCasino - El retiro del jugador se ha retrasado.

ive deposited here a couple times (alot at there sister casinos) but this was originally 275 then they took there fees and what not its $235 supposed to be paid in btc and there kinda just giving me the run around, and ive explained to them,, "if you would have paid me now i would have probably deposited 3 times what you payed me, but knowing the fact its like pulling teeth trying to get your money is real concerning"

Dear Catpaw94,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you are experiencing issues with receiving your withdrawal? Have you made any successful withdrawals before?

When exactly have you requested this withdrawal?

If there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

they have paid we can remove thread now the lucky hippo onbe and casino max i s all i have that owe me money thanks!

Awesome news, Catpaw94. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.