Revisión LeoVegas Casino

Jugadores de Estados Unidos no aceptados
9.6 Valoración
Perfecto
Reputación
Jugadores de Estados Unidos no aceptados
Perfecto
Reputación
Esta reseña se actualizó por última vez: 2018-05-01T00:00Z  

Leo Vegas es uno de los casinos online más grandes y premiados. El casino se destaca por proporcionar un gran número de juegos de casino, especialmente juegos tragamonedas. La disposición a discutir cualquier queja de sus jugadores y su excelente reputación es otra virtud. Por otra parte el casino podría mejorar el largo proceso de verificación de los retiros.

Residentes de
Estados Unidos
No aceptados
Dirección IP de
Estados Unidos
Bloqueada por el casino
Uso de
VPN
Prohibido
Idioma del
sitio web
Inglés (+6)
Idioma del
chat en vivo
Inglés (+5)
Idioma de
atención al cliente por correo electrónico
Inglés (+5)
Sin bono de depósito
No disponible
Bono de Bienvenida
No disponible
Métodos de pago
Proveedor de juegos
Mostrar todos (31)
Dueño
LeoVegas Gaming Ltd
Establecido
2011
Límite de retirada
100.000 €  por mes
Autoridades licenciadoras
Reino Unido
Perfecto
Malta
Perfecto
Dinamarca
Bueno
Datos interesantes
  • Fundado en 2012, uno de los mayores casinos europeos
Positivos
  • Más de 1.000 juegos de varios proveedores
  • Gran oferta de juegos de crupier en vivo
  • Excelente reputación; numerosos premios eGaming
  • Tragaperras populares con bote progresivo
Negativos
  • 5 € de apuesta máxima; impone reglas de juego de bonos algo irregulares

Quejas sobre LeoVegas Casino (8)

Hemos realizado una amplia investigación en la red y hemos encontrado 8 quejas sobre LeoVegas Casino. Teniendo en cuenta la gravedad y la credibilidad de estas quejas y los ingresos estimados del casino, hemos decidido darle a LeoVegas Casino una reputación Perfecto.

Reputación de casino Perfecto
Excusa estúpida o engaño
Puntos negros: 7096
Account closed due to the accusation of the self-exclusion.
The player requested a withdrawal in the amount of £2,700 and soon after that the account was closed. The player contacted the casino and was asked to send the documents for verification. After he/she contacted the casino for an update, they informed the player about being self-excluded back in 2016 without any proof. The player never self-excluded himself/herself before. The casino offered the player to pay back the deposit money, £770 in total. There is no further information on the case.
 
Esta queja es de 8/2018
Cantidad en disputa: £2.700 (dinero real)
Leer más sobre: askgamblers.com
Leer más
El casino no aportó pruebas suficientes
Acusación de cuenta duplicada con confiscación de los fondos.
 
Esta queja es de 12/2017
Cantidad en disputa: 18.000 kr (dinero real)
Leer más sobre: askgamblers.com
Leer más
La autoexclusión no funcionó
Puntos negros: 796
Account closed due to a multiple accounts holdings.
The player had an old account where he self-excluded himself from a few years back. He tried to reopen it by contacting the casino, but with no response. He decided to open a new one, sent the documents for verification and while waited for the approvement, he played and won NOK6,500. He requested a withdrawal and the casino found out about his old account with them. Due to the breach of terms and conditions of having two accounts, the account went under the review. After it was reviewed, the casino informed the player about being warned previously about creating more than one account with them. The player claimed that if they would´ve reopened his old account, he would´ve never opened a new one. The casino decided the accounts will remain closed due to having multiple accounts and they won't pay the player his winnings. There is no further information on this case.
 
Esta queja es de 3/2018
Cantidad en disputa: 6.500 kr (dinero real)
Leer más sobre: askgamblers.com
Leer más
La autoexclusión no funcionó
Puntos negros: 578
Failed self-exclusion and all funds were seized.
Shortly after the player self-excluded himself/herself from a sister casino of LeoVegas Casino Royal Panda Casino, the player´s account with LeoVegas Casino was closed due to the partnership between the two casinos. The player requested a refund on all of the deposits but was denied due to the LeoVegas Casino recently acquired with Royal Panda Casino and that the self-exclusion happened before the acquisition. The player searched for any information on the acquisition and found out that it happened way before he/ she had self-excluded himself/herself. The casino representative also informed the player that they are not obliged to make any refunds or payments to any of its players in these circumstances and unfortunately won't do so on this occasion. There is no further information on this case.
 
Esta queja es de 7/2018
Cantidad en disputa: £440 (dinero de bono)
Leer más sobre: askgamblers.com
Leer más
Sin reacción, buen regulador
Puntos negros: 250
The account has been locked for months due to a security check.
The player´s account has been locked for a few months due to a security check, but the player did receive his payment of €600. He sent tens of emails, phone calls and live chats with no luck of getting an answer from the casino. There is no further information on the case.
 
Esta queja es de 6/2018
Cantidad en disputa: ?? (dinero de bono)
Leer más sobre: askgamblers.com
Leer más
Caso poco claro, buen regulador
Puntos negros: 100
Account closed and all funds were seized.
Dave, a long time player from the UK, had his account verified where he had to prove a lot of his information that would allow him to deposit huge sums. After he passed the verification, he was rewarded 5,000 in real money and £5,000 in bonus money. Shortly after that, he received an email about his account being under the review for 7 days due to irresponsible gambling. Seven days passed and his account was still blocked. Dave tried to contact the casino via phone calls and emails with no luck. Finally, he received an email where he was asked to verify that he didn´t take money directly from this company where he owns a share and that he takes money from his smaller company that invoices his larger company. The casino never responded to Dave about the last verification. There is no further information on this case.
 
Esta queja es de 7/2018
Cantidad en disputa: ?? (dinero real)
Leer más sobre: askgamblers.com
Leer más
Caso poco claro, buen regulador
Puntos negros: 100
Casino refused to close the player´s account permanently.
The player tried to close the account permanently but he kept receiving different answers from the support team. He had two options which one of them was to self-exclude himself or just simply close the account where he would be able to reopen it anytime he wished to. He didn´t wish to be self-excluded because he didn´t have a gambling problem and didn´t want to have a bad reputation at the other casinos. But after exchanging multiple emails with the casino, casino decided to self-exclude him because this option was permanent. There is no further information on this case.
 
Esta queja es de 5/2015
Cantidad en disputa: ?? (dinero de bono)
Leer más sobre: askgamblers.com
Leer más
Regulador: el casino tenía razón
Puntos negros: 50
Duplicate accounts, terms and conditions breached, all funds were seized.
The player requested a withdrawal and shortly after that he provided the documents for verification, He received an email that stated that he had multiple accounts and could have reopened the old account. But because he didn´t have an access to the old email address anymore, he couldn´t. The other account was opened by his ex-wife with his information and her email address. The casino decided to close his account, kept the funds, but left the ex-wife´s account open. There is no further information on this case.
 
Esta queja es de 2/2015
Cantidad en disputa: 4.000 $ (dinero real)
Leer más sobre: askgamblers.com
Leer más

¿Has encontrado una queja relevante sobre este casino o has tenido alguna experiencia personal negativa? Ayuda a otros jugadores y envía tu queja.

Ponga una queja
Solo listamos quejas donde el casino pueda estar rompiendo nuestro Código de apuesta justa.

Bonos LeoVegas Casino


4,8 de 5

Registro B. (No requiere depósito)

  • Requerimientos de apuesta: 35x
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

Registro B. (No requiere depósito)

  • Requerimientos de apuesta: 35x
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

1er Depósito

  • Depósito minimo: £10
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: £5
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

1er Depósito

  • Depósito minimo: 10 €
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: 5 €
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

1er Depósito

  • Depósito minimo: 50 €
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: 5 €
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

1er Depósito

  • Depósito minimo: £50
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: £5
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

2do Depósito

  • Depósito minimo: 10 €
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: 5 €
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

2do Depósito

  • Depósito minimo: £10
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: £5
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

3er Depósito

  • Depósito minimo: 10 €
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: 5 €
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

3er Depósito

  • Depósito minimo: £10
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: £5
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

4to Depósito

  • Depósito minimo: 10 €
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: 5 €
  • Deberías obtener este bono de manera INSTANTANEA

4,8 de 5

4to Depósito

  • Depósito minimo: £10
  • Requerimientos de apuesta: Bono x35
  • Apuesta máxima: £5
  • Deberías obtener este bono de manera INSTANTANEA

Métodos de pago LeoVegas Casino

Juegos LeoVegas Casino

Tragamonedas
Ruleta
Vídeo Póker
Bingo
Blackjack
Baccarat
Dados
Keno
Tarjetas Rasca y Gana

Proveedores de Juegos LeoVegas Casino