I've recently had an experience with Bruno Casino that left me quite disappointed, especially as a Canadian player. Although they hold a Canadian license, it's a red flag for me that all transactions are charged in euros. This setup raises concerns about potential hidden fees, making me question if the casino is profiting from currency conversion costs.
For those in Europe, using euros or other local currencies might not be an issue, but it's a different story for Canadian players. Every time I deposit using a Canadian credit card, I'm hit with extra fees due to the conversion from euros to Canadian dollars. In my experience, Canadian banks like CIBC typically charge around $5 to $7 for foreign currency transactions. These charges are directly applied to my credit card, making each deposit significantly more expensive.
The casino claims that they don't impose any fees from their side, but the reality is that the fees from the payment provider and banks are quite substantial. For a casino that’s supposed to cater to Canadian customers, this feels like an unnecessary burden. I believe they should either offer a CAD payment option or partner with better payment providers to minimize these costs.
In short, while Bruno Casino might be a decent option for European players, I can't recommend it to Canadians unless they address these hidden fees. If you're from Canada, be prepared to pay extra every time you make a transaction, which ultimately takes away from your gaming experience.
Hope this review helps fellow Canadian players make an informed decision!
- good design
- a lot of games
- No Canadian Currency